Support & contact

A question, a bug, a suggestion? The official channel is the contact form built into the app — your messages reach the publisher directly, with the useful technical context.

From within the app

Open the help menu "?" and choose "Contact the administrator". You write a subject, a description and you can attach up to five screenshots (5 MB per image). The form automatically includes the app version and your platform so the message can be handled without unnecessary back-and-forth. The administrator replies directly.

The same menu also offers "Send a diagnostic": an automatic technical report for bugs that are hard to describe, without any private content from your projects.

Not installed yet?

The form is only available once the app is installed and an account is created — this is what lets us tie your message to your organization and reply. See the downloads.

Service status

Before opening a ticket, you can check the live status of the services on /status.

Security

Do you think you've found a security issue? Report it responsibly through the app's "Contact the administrator" form, prefixing the subject with "[Security]". We acknowledge receipt within 72 hours.